SHIPPING

Standard shipping is free within the 48 contiguous United States. Shipping details will be provided on each individual product page. We are unable to offer express and overnight shipping at this time.

The Fox Shop will determine the best and most efficient shipping method based on the merchandise purchased.  Currently, we are only able to ship to the 48 contiguous United States.

LEAD TIME

Each product page will display the lead time for product preparation and shipping. Please note lead time when placing your order. These dates are subject to change due to the custom nature of most of the products we offer.  Customers will receive notifications on affected items as information is available. 

LIGHTING

Subject to availability, most lighting ships within 2-3 weeks of order placement, unless otherwise specified.  Check the individual product page for details on the item. Please allow another week for delivery. 

DAMAGE & RETURNS

Please make sure to inspect your order upon arrival and notify us of any damages within 24 hours.  The customer is responsible for returning damaged items in the original packaging.  Our team will be in touch asap with how to proceed with returns, if possible.

The majority of our items are custom made or finished to order and are final sale.